Team Callver people. The best team of cleaners it's possible to have.

Here at The Callver Cleaning Co, we’ve been delivering top-tier commercial cleaning services in Watford, London, and beyond for over 20 years. But behind every sparkling reception, freshly vacuumed office, or polished kitchen, there’s something even more important—our Team Callver people.

From day one, our promise has been simple: look after every single member of our team perfectly. That promise is at the heart of everything we do. And when it comes to TUPE—the UK law that protects employees when their job transfers from one company to another—we take it very seriously.

Whether someone is joining Team Callver through a TUPE process, or leaving us to join a new company, we’re committed to making that transition as smooth, supportive, and respectful as possible.

Let’s break it down, the Callver way.

What is TUPE?

TUPE stands for Transfer of Undertakings (Protection of Employment). In a nutshell, it’s the UK law that protects employees when their job changes hands due to a contract transfer, like when a cleaning contract moves from one company to another.

In our world—commercial cleaning—this happens fairly often. A company might change cleaning providers but still need the same people to carry out the job. That’s where TUPE kicks in. It means cleaners who were working for one employer are entitled to transfer over to the new one—on the same terms and conditions.

The key point? TUPE is there to protect jobs and people. And at The Callver Cleaning Co, we don’t just follow TUPE because we have to. We embrace it because it reflects our values: fairness, care, and team spirit.

TUPE at The Callver Cleaning Co: What We Do

At Team Callver, we approach every TUPE situation with two priorities:

1. Respecting and protecting people’s rights

2. Making the change feel safe, supportive and human

Here’s how we do it:

1. We Welcome New Starters with Open Arms

When cleaners join Team Callver under TUPE, they don’t just become employees—they become part of the team. We make sure they feel welcomed, informed, and included from day one. We take time to:

• Explain how we work (in plain English!)

• Introduce them to our friendly area managers and team leaders

• Offer training where needed to help them settle in

• Match or maintain their pay, holiday, and employment rights

And maybe most importantly—we listen. Everyone brings experience, knowledge, and personality to the team. We want to hear it.

2. We Support Our Leavers Too

TUPE works both ways. Sometimes, contracts end or transfer to another provider, and our cleaners may be TUPE’d out to a different employer. When this happens, we still have their backs.

We:

• Provide all necessary info to the incoming employer, accurately and respectfully

• Communicate clearly and kindly with our team about the changes

• Offer guidance and reassurance about what TUPE means for them

• Keep them supported right up until their last day with us

We want every cleaner who leaves Team Callver to do so feeling respected, appreciated, and informed—because they deserve nothing less.

3. We Play Fair, Always

TUPE is a legal process, but for us, it’s also a moral one. We follow all UK employment law to the letter—but we go further by:

• Being upfront with clients about TUPE responsibilities

• Never playing games with people’s hours, pay, or contracts

• Never using TUPE as an excuse to reduce quality or cut corners

• Respecting the careers and choices of every single cleaner

For us, this isn’t about box-ticking. It’s about being a company people are proud to work for.

Why It Matters

There’s a reason “Team” is such a big part of our identity. The cleaning industry relies on people—and so do we.

Every cleaner has a life, a story, and a reason to be proud of their work. That’s why we made a promise 20 years ago to always look after our people, and TUPE is just one more way we do that.

In an industry where cleaners are sometimes overlooked, underpaid, or poorly treated, we do things differently. We pay attention. We offer real support. And we celebrate the great work our cleaners do—every single day in Watford, London, and across the areas we serve.

Cleaning Is About People

Of course, clients choose us for our high standards and reliability—but our secret sauce is our people. That’s what makes our service personal, consistent, and great. TUPE lets us carry that culture forward, even when things shift.

When new staff TUPE into Team Callver, they often tell us they feel “seen” for the first time in years. That’s the goal.

When staff TUPE out, they tell us how grateful they are for the way they were treated. That’s the goal too.

TUPE in Plain Words: Our Commitment

• We follow the law

• We act with care

• We never treat people like a number

• We’re here for every cleaner, whether they’re joining or moving on

• We never forget that people make the difference in cleaning

Final Word from Team Callver

We know TUPE can sound like a dull legal thing—but it’s actually about something beautiful: continuity, respect, and care.

If you’re a cleaner being TUPE’d into Team Callver, welcome—we’re excited to work with you.
If you're TUPE-ing out, we’ll look after you all the way.
If you’re a company looking for a new cleaning provider, we’ve got you covered—and we’ll handle TUPE with integrity and professionalism.

We clean because we care. And we care because we’re a team.

???? Got Questions About TUPE?

We’re always happy to explain TUPE and how we handle transitions. Whether you're a cleaner or a company, just drop us a message. We’ll always be real with you.

???? Based in Watford. Working across London. Proud to be Team Callver.

???? 20+ Years of Cleaning Excellence | People-First Cleaning | Let's CLEAN!